🚚 Shipping Information
⏰ Order Cutoff: 2:00 PM PST Daily
Orders placed before 2PM PST ship the same day (Monday-Saturday)
📦 Processing & Shipping Times
Same-Day Processing
Monday-Friday: Orders before 2PM PST
Saturday: USPS and Free Shipping orders only
Sunday: Processing resumes Monday
Our Promise
We prioritize getting your cards to you as quickly and safely as possible!
Most orders start processing within 2-4 hours of placement during business hours.
🚚 Shipping Options & Rates
| Shipping Method | Delivery Time | Cost | Tracking |
|---|---|---|---|
| Free Shipping | 5-7 business days | FREE on orders $50+ | ✅ Included |
| USPS Priority | 2-3 business days | Calculated at checkout | ✅ Included |
| USPS Express | 1-2 business days | Calculated at checkout | ✅ Included |
| UPS Ground | 3-5 business days | Calculated at checkout | ✅ Included |
| UPS 3 Day | 3 business days | Calculated at checkout | ✅ Included |
| UPS 2 Day | 2 business days | Calculated at checkout | ✅ Included |
| UPS Next Day | 1 business day | Calculated at checkout | ✅ Included |
🛡️ Card Protection & Packaging
Your sports cards are valuable collectibles, and we treat them that way:
- Single Cards: Toploader + team bag in bubble mailer
- Multiple Cards: Individual toploaders, cardboard backing, bubble mailer
- Sealed Product: We bubblewrap ALL loose boxes
- Graded Cards: Thick cardboard applied front and back with bubble wrap
🏪 Local Pickup (Burbank, CA)
Quick & Convenient
- Processing Time: Most orders ready within 45 minutes
- Wait for Email: "Ready for Pickup" notification required
- No Email After 1 Hour? Please call us immediately
- Store Hours: Monday-Saturday 10AM-6PM
🌍 Shipping Coverage
🇺🇸 Domestic Shipping
We ship to all 50 states including Alaska and Hawaii
PO Boxes: USPS methods only
🌐 International Shipping
Currently available to Canada
Shipping Options:
- USPS First Class International
- UPS Standard
- UPS Saver
Additional customs fees may apply
Processing time: 2-3 business days
❓ Frequently Asked Questions
When will I receive tracking?
Tracking information is automatically sent to your email within 2 hours of shipment.
What about holidays?
No processing on federal holidays. Orders placed on holidays ship the next business day.
Insurance for expensive cards?
Orders over $200 automatically include insurance. Additional coverage available upon request.
Package damaged in transit?
Contact us immediately with photos. We'll work with carriers to resolve any issues quickly.
📞 Need Help?
Eddie Nono is your go-to person for all shipping questions!
📧 Eddie@burbankcards.com
📱 Call during business hours for urgent shipping issues
We're here to make sure your cards arrive safely and on time!
