Returns & Exchanges Policy
At Burbank Sportscards, we handle returns and exchanges on a case-by-case basis. If you have an issue with your order — such as receiving the wrong item, a mislabeled product, or a damaged card — please contact us and we will work with you to find a fair resolution.
How to Request a Return or Exchange
- Contact us at info@burbankcards.com with your order number and a description of the issue.
- Include photos if applicable (e.g., damaged packaging, incorrect item, label discrepancy).
- Our team will review your request and respond with available options, which may include a refund, store credit, discount, or exchange depending on the situation.
Important Notes
- Please contact us as soon as possible after receiving your order if there is an issue.
- Returns may be completed in store or by mail depending on the circumstances.
- Each situation is evaluated individually to ensure a fair outcome for both the customer and our team.
Questions?
Email us at info@burbankcards.com or call (818) 843-2600 during store hours.
