We do not accept returns, except under special circumstances. Please contact us if you have concerns regarding your order.

If an order qualifies for a return, we will provide a pre-paid shipping label via email for you to send the item back to us.

Refunds will be processed back to the original payment method used. Please allow up to 10 business days for the refund to appear in your account once it is processed.

We offer multiple shipping methods, including USPS, UPS, and DHL for domestic and international shipping. You can choose your preferred method during checkout.

Yes, we offer a local in-store pickup option. Simply select “Local In-Store Pickup” as your shipping method during checkout. You will receive an email notification when your order is ready for pickup.

Yes - For any single order above $50 and for Hall of Fame level members of the Burbank Collector's Club. (Domestic Orders Only)

Yes, all our staff members are trained to answer your questions regarding specific products. Feel free to ask us for recommendations or advice.

Our live promotions and exclusive deals are posted on our website's homepage and listing pages. Subscribers to our email list will also receive notifications about upcoming deals and offers.

Once your order has been shipped, we will upload a tracking number so you can track your package. You can check the progress of your shipment through the provided link.

You may cancel your order before it has been shipped. Unfortunately, we cannot cancel orders after they have been dispatched. Any changes or cancellations may be subject to restocking fees.

We accept all major credit cards and PayPal for your convenience.